Assistant Admissions Supervisor-(Full-Time)

Job Summary: At the direction and control of the Supervisor of Admissions, the Assistant Admissions Supervisor is responsible for the staffing, monitoring and training of the Admissions Department. Must exhibit an ability to work independently in a high stress environment and exemplify the ability to multi-task with a relatively small margin of error.

May be required to work evenings, nights, and/or weekends on a regular or as needed basis.

Reports to: Admissions Supervisor

Education: High school diploma or GED

                     Working understanding of medical terminology, ICD10 Codes and Procedure Codes

Experience: Prior experience preferred

Primary Job Duties: 

  • Supervise and ensure ER, OP and Switchboard are staffed
  • Demonstrate good supervisory skills
  • Ability to use good judgment and work independently
  • Call every other week/weekend
  • Monitors alarm systems and parking lot and follows contact protocol as needed
  • Price procedures and collect monies with an appropriate receipt
  • Run medical necessity on all orders and call MD for corrections
  • Call Surgery Team for after hour surgeries
  • Communicate effectively and tactfully with all patients and visitors
  • Pre-register and register all patients including emergency room, inpatient, observation, outpatient and surgery with accuracy
  • Ability to change a patient’s admit status when notified
  • Collect all co-pays, deductibles, deposits for patient’s accounts with receipts
  • Daily deposit
  • Answer switchboard
  • Receipt payments
  • Direct visitors which may include walking them to their destination
  • Page doctors and nurses
  • Monitor ambulance radio and alarms
  • Provide population specific care- i.e. Language Line, Speak Clearly, ADA accommodations
  • Assist ER physicians and nurses with transfers
  • Review returned mail and find correct addresses
  • Folding and stuffing statement and mail outs
  • Respond to patients and patient families in a courteous manner both on the phone and in person
  • Relay timely telephone/visitor messages, taking accurate information
  • Proficient in the use of computer and all office machines
  • Must have a working understanding of medical terminology, ICD-10 codes, and procedure codes
  • Ensures accurate completion of all clinical and financial forms related to patient visits
  • Regularly works as scheduled and follows attendance policy
  • Other duties as assigned