Admissions Coordinator-(Full-Time)

Job Summary: At the direction and control of the Supervisor of Admissions, the Admissions Coordinator is responsible for pre-registering and registering all patients coming into the Hospital and ancillary departments of Mena Regional Health System. Must exhibit an ability to work independently in a high stress environment and exemplify the ability to multi-task with a relatively small margin of error.

May be required to work evenings, nights, and/or weekends on a regular or as needed basis. Other duties as assigned.

Reports to: Admissions Supervisor

Education: High school diploma or GED

                      Working understanding of medical terminology, ICD10 Codes and Procedure Codes

Experience: Prior experience preferred

Primary Job Duties:

  • Monitors alarm systems and parking lot and follows contact protocol as needed
  • Price procedures and collect monies with an appropriate receipt
  • Run medical necessity on all orders and call MD for corrections
  • Call Surgery Team for after hour surgeries
  • Communicate effectively and tactfully with all patients and visitors
  • Pre-register and register all patients including emergency room, inpatient, observation, outpatient and surgery with accuracy
  • Ability to change a patients admit status when notified
  • Collect all co-pays, deductibles, deposits for patient’s accounts with receipts
  • Daily deposit
  • Answer switchboard
  • Receipt payments
  • Direct visitors which may include walking them to their destination
  • Page doctors and nurses
  • Monitor ambulance radio and alarms
  • Provide population specific care- i.e. Language Line, Speak Clearly, ADA accommodations
  • Assist ER physicians and nurses with transfers
  • Review returned mail and find correct addresses
  • Folding and stuffing statement and mail outs
  • Respond to patients and patient families in a courteous manner both on the phone and in person
  • Relay timely telephone/visitor messages, taking accurate information
  • Proficient in the use of computer and all office machines
  • Must have a working understanding of medical terminology, ICD-10 codes, and procedure codes
  • Ensures accurate completion of all clinical and financial forms related to patient visits
  • Regularly works as scheduled and follows attendance policy