Admissions Coordinator-(Full-Time)

Job Summary: At the direction and control of the Supervisor of Admissions, the Admissions Coordinator is responsible for pre-registering and registering all patients coming into the Hospital and ancillary departments of Mena Regional Health System. Must exhibit an ability to work independently in a high stress environment and exemplify the ability to multi-task with a relatively small margin of error.

May be required to work evenings, nights, and/or weekends on a regular or as needed basis. Other duties as assigned.

Reports to: Admissions Supervisor

Education: High school diploma or GED
Working understanding of medical terminology, ICD-10 Codes and Procedure Codes

Experience: Prior experience preferred

Primary Job Duties:

 Monitors alarm systems and parking lot and follows contact protocol as needed
 Price procedures and collect monies with an appropriate receipt
 Run medical necessity on all orders and call MD for corrections
 Call Surgery Team for after hour surgeries
 Communicate effectively and tactfully with all patients and visitors
 Pre-register and register all patients including emergency room, inpatient, observation, outpatient and surgery with accuracy
 Ability to change a patients admit status when notified
 Collect all co-pays, deductibles, deposits for patient’s accounts with receipts
 Daily deposit
 Answer switchboard
 Receipt payments
 Direct visitors which may include walking them to their destination
 Page doctors and nurses
 Monitor ambulance radio and alarms
 Provide population specific care- i.e. Language Line, Speak Clearly, ADA accommodations
 Assist ER physicians and nurses with transfers
 Review returned mail and find correct addresses
 Folding and stuffing statement and mail outs
 Respond to patients and patient families in a courteous manner both on the phone and in person
 Relay timely telephone/visitor messages, taking accurate information
 Proficient in the use of computer and all office machines
 Must have a working understanding of medical terminology, ICD-10 codes, and procedure codes
 Ensures accurate completion of all clinical and financial forms related to patient visits
 Regularly works as scheduled and follows attendance policy