Clinic Unit Clerk-(Full-Time)

Job Summary: Under the direction of Director of Clinical Operations, the Unit Clerk will perform a variety of front office physician duties.

Reports to: Director of Clinical Operations

Education: High school diploma or GED

Experience: Prior experience preferred

Principal Duties and Responsibilities: 

  • Work the reception desk, answering phones, greet and communicate with patients, visitors, and providers
  • Scheduling, cancelling, and rescheduling patient appointment
  • Making appointment reminder telephone calls
  • Insurance verification and verification of patient demographics
  • Filing and retrieving medical records/files
  • Copying and faxing duties
  • Collecting co-pays and cash from patients, getting authorization on credit cards
  • Entering charges, payments, and balancing the day in the computer system
  • Practice and adhere to the Code of Conduct, Mission Statement, and Model MRHS values/behaviors
  • Must read, understand, and adhere to all physician services procedures
  • Train peers as requested
  • Perform other duties as assigned