Our staff will be happy to assist you in obtaining copies of your medical records. If you are seeking to sign up for your online patient portal, please contact Medical Records at our phone number listed below. Mena Regional Health System procedures require you to sign our release of information form. This is to make sure all of your information stays private. You can fax, mail or drop off your authorization to medical records. Please provide a valid copy of your photo ID and Power of Attorney/Guardianship papers if applicable. To print a release of information form please click HERE.
We charge for copies of medical records if they are for personal use. The actual cost of copying records cannot be determined until a request is received and processed. The fee for copies of medical records is $.50 per page for the first 25 pages and $.25 per page thereafter. If records are retrieved from an offsite storage facility, a fee of $15 will be added for retrieval and filing fees. Radiology discs are $5. There is no charge for obtaining copies of a patient’s medical record if the records are sent to another hospital, doctor’s office or clinic.
To obtain additional information that you will need to process your request please click HERE for Frequently Asked Questions.
If you still need more information, please feel free to contact the MRHS Health Information Department at 479-243-2250. Our office hours are Monday-Friday 8am-4:30pm. We are closed on all major holidays and the weekends.